Help Center

Quick answers to the most common questions about Pranox AI.

Account & Login
Do I need an account to use Pranox AI?

No account is needed for AI Chat or Deep Research. Email Writer and Resume Builder require signing in with Google so your generated content can be tied to your session.

Why does it say "Login Required"?

You've opened a feature that needs authentication. Click "Continue with Google" to sign in — it takes a few seconds and we only request your name, email, and profile picture.

How do I log out?

Click "Logout" in the navigation bar or your dashboard. This clears your session immediately.

Email & Resume Tools
Why did my generated email or resume look off?

More context produces better results. Try being specific about role, audience, and tone instead of a one-word topic, then regenerate.

Can I download my resume as a PDF?

Yes. After generating a resume, click "Download PDF" beneath the output to save a formatted copy.

AI Chat & Deep Research
What's the difference between AI Chat and Deep Research?

AI Chat is best for direct questions, drafting, and quick answers. Deep Research pulls and synthesizes information from multiple sources — better suited to comparisons and broader topics. See our blog post on this for more detail.

Can I upload files to the AI Chat?

Yes — PDFs, Word documents, spreadsheets, and images can be uploaded for analysis directly inside the chat.

Pricing
Is Pranox AI really free?

Yes. Every tool — Email Writer, Resume Builder, AI Chat, and Deep Research — is free with no subscription, card, or trial period.

Troubleshooting
A page or generation isn't loading. What should I do?

Refresh the page first. If the issue continues, check system status or contact support below.

Still need help? Our team usually replies within a day.

Email Support